Sweepstakes Rules

These Sweepstakes Rules explain who can play, how to participate, how to earn Sweeps Coins, and how prize redemptions work at Golden Hearts Casino. They are written for clarity and fairness, so you can enjoy the games with confidence and know what to expect.

By creating an account or playing with Gold Coins or Sweeps Coins, you agree to follow these rules and any promotion-specific terms shown inside the casino.

Eligibility Basics - Who Can Participate (and Who Cannot)

Golden Hearts Casino is intended for eligible players located in the United States of America where sweepstakes-style play is permitted.

You may participate only if all of the following are true:

• You meet the minimum age requirement (see below).
• You are physically located in an eligible state or territory at the time you play.
• You are playing for yourself, using your own verified information.
• You have not been suspended, self-excluded, or otherwise restricted from the platform.

Golden Hearts Casino is not available in the following states: California, Connecticut, Idaho, Michigan, Montana, New Jersey, Nevada, New York, Tennessee, and Washington. Promotions are void where prohibited.

Age Requirements - Eighteen Plus, and Sometimes Twenty-One Plus

You must be at least 18 years old to register and play, but some states require players to be 21 years old. If your state requires a higher minimum age, the higher age applies to you automatically.

If Golden Hearts Casino requests proof of age and you cannot provide it, your account may be restricted, suspended, or closed, and redemptions may be denied.

Location Rules - Where You Are Matters

Eligibility is based on your physical location when you access the site, not just the address on your profile. Golden Hearts Casino may use location checks and other verification tools to confirm compliance.

If you travel into a restricted state, you may lose access to Sweeps Coins gameplay and sweepstakes promotions until you return to an eligible location.

Account Registration Rules - One Player, One Real Identity

To keep gameplay balanced and prevent fraud, Golden Hearts Casino requires accurate registration details and limits how many accounts can be associated with the same household.

Key rules:

• One account per person.
• No more than two accounts per household.
• Your name, address, email, phone number, and date of birth must be real and current.
• You may not register on behalf of someone else, and you may not share accounts.

If you create multiple accounts, use false information, or try to bypass limits, you can be disqualified from promotions and have your account suspended or closed.

Understanding Gold Coins vs Sweeps Coins - What Each One Does

Golden Hearts Casino uses two types of virtual currency:

Gold Coins Gold Coins are for entertainment play only. They have no cash value and cannot be redeemed for prizes.

Sweeps Coins Sweeps Coins are used to enter sweepstakes-style gameplay. If you meet the playthrough requirement and follow redemption rules, Sweeps Coins winnings may be redeemed for eligible prizes.

No Purchase Necessary - Your Free Methods of Entry Explained

No purchase is necessary to enter or participate in sweepstakes-style play where permitted. You can obtain Sweeps Coins through free methods of entry and promotional offers.

Free ways to get Sweeps Coins can include:

• Welcome offer Sweeps Coins (where available and eligible)
• Daily login bonuses (including a wheel spin that may award Sweeps Coins)
• Referral promotions (when a referral qualifies under the promotion rules)

Availability may vary by player eligibility, location, and account status, and some promotions may require you to opt in.

How You Can Obtain Sweeps Coins - Promotions and Awarding Rules

Golden Hearts Casino may offer Sweeps Coins through promotions. Most offers are applied automatically when you qualify, but some (like referrals) may require manual opt-in via a referral link.

Current common promotions include:

Welcome Bonus Eligible new players may receive $10 in free play, which can include 250,000 Gold Coins and 500 Sweeps Coins. No bonus code is required, and it is generally applied automatically.

First Purchase Bonus On your first Gold Coins purchase, you may receive 100 percent extra Sweeps Coins. The minimum purchase is $9.99.

Daily Login Bonus Logging in daily may award 25,000 Gold Coins and a chance to win variable Sweeps Coins through a wheel spin.

Referral Bonus You may earn 5,000 Sweeps Coins per qualifying referral when the referral meets the stated requirements for the promotion.

All promotions can be changed, paused, or ended at any time, and any promotion is void where prohibited. For a quick overview of the current offers, check the Golden Hearts Casino promotions area.

Participation Requirements - How to Make Sweeps Coins Eligible for Redemption

Sweeps Coins typically require a 1x playthrough before they become redeemable. That means Sweeps Coins you receive from promotions or as part of a bonus must be played through one time in eligible games before redemption requests will be approved.

Eligible games may include:

• Slots
• Bingo
• Blackjack
• Video poker
• Instant-win scratch cards

Unless stated otherwise in a specific promotion, eligible games contribute 100 percent toward the 1x playthrough requirement.

Important note on fairness: Sweeps Coins bonuses are described as non-sticky, meaning once you meet the playthrough requirement, eligible Sweeps Coins winnings are fully redeemable under the normal redemption rules.

Sweepstakes Promotion Rules - What “Fair Play” Looks Like

Golden Hearts Casino promotions are designed for real players. To keep the experience balanced, the casino may deny, limit, or remove promotional value if it detects activity that looks like exploitation rather than normal play.

Examples that may trigger promotion review include:

• Creating multiple accounts to collect the same bonus
• Using a shared device, payment method, or identity in a way that suggests account farming
• Manipulating referrals, including self-referrals
• Abusing promotions repeatedly in a pattern that does not reflect typical gameplay

If a promotion has special requirements (opt-in steps, time limits, game restrictions, or additional identity checks), those terms will apply in addition to these general rules.

Prize Redemptions - Minimums, Options, and What You Need to Know

Golden Hearts Casino offers prize redemptions for eligible Sweeps Coins balances once playthrough and verification requirements are met.

Minimum redemption thresholds:

• 50,000 Sweeps Coins for a $100 cash redemption
• 25,000 Sweeps Coins for a $50 gift card redemption

There is no maximum cashout limit on winnings from Sweeps Coins, but redemption approval is still subject to account verification, fraud checks, and compliance review.

Redemptions may take additional time during high-volume periods, when verification is pending, or when the casino needs to confirm eligibility.

Account Verification - Why It’s Required Before You Cash Out

Before your first redemption, and sometimes for later redemptions, Golden Hearts Casino may require identity verification to protect players and prevent fraud.

Verification may include:

• Confirming your legal name and date of birth
• Verifying your address
• Confirming your email address and phone number
• Additional checks to confirm eligibility and location

If you refuse verification or provide inaccurate information, your account may be restricted, and redemptions may be delayed or denied.

Payments, Purchases, and Important Notes About Funding Methods

If you choose to purchase Gold Coins, Golden Hearts Casino may support common payment methods such as ACH, American Express, Apple Pay, Discover, Google Pay, MasterCard, and Visa.

Purchases are optional and are not required to participate in sweepstakes-style play where permitted. Any purchase-related promotion, including the first purchase bonus, is subject to eligibility restrictions, playthrough rules, and anti-fraud review.

Prohibited Activities - What Will Get You Flagged or Disqualified

To maintain momentum and balance for everyone, Golden Hearts Casino prohibits activities that undermine fair participation, including:

• Multiple accounts per person, or more than two per household
• Identity misrepresentation, including using someone else’s information
• Use of automated play, scripts, bots, or third-party tools to manipulate outcomes
• Tampering with the site, games, or promotional systems
• Collusion or coordinated gameplay intended to exploit promotions
• Chargeback abuse or payment disputes used as a strategy after gameplay

When prohibited activity is suspected, Golden Hearts Casino may pause redemptions, remove promotional balances, request additional verification, or suspend the account while it investigates.

Fraud Prevention and Security Checks - What the Platform May Monitor

Golden Hearts Casino may use security tools and internal reviews to detect suspicious activity, such as:

• Unusual login patterns or location mismatches
• Repeated account creation from the same device or network
• Payment method mismatches or risky transaction behavior
• Bonus abuse patterns tied to referrals or daily offers

These checks help protect legitimate players and support a safer sweepstakes environment.

Suspension, Closure, and Disqualification - When Access Can Be Restricted

Golden Hearts Casino may suspend, restrict, or close an account, and may void promotion eligibility or redemption requests, when:

• You violate these rules or any promotional terms
• Your location or age makes you ineligible
• Your identity cannot be verified
• Fraud, abuse, or prohibited activity is detected or reasonably suspected
• You request responsible gaming restrictions (such as self-exclusion) or are legally required to be restricted

If your account is closed, any remaining balances may be handled according to the site’s terms and applicable rules, and some balances may be forfeited if they are tied to abuse or ineligibility.

Support and Rule Questions - Get Help Fast

If you have questions about eligibility, promotions, or redemptions, Golden Hearts Casino support is available via live chat and email at support@goldenheartsgames.com.

Keeping your account details accurate and responding quickly to verification requests is the easiest way to keep play smooth and redemptions on track.

Responsible Play - Keep It Fun and In Control

Sweepstakes-style casino games are meant to be entertaining, not a way to solve financial stress. Set a budget, take breaks, and use tools like deposit limits, time-outs, or self-exclusion if play starts feeling unbalanced.

Golden Hearts Casino’s rules are built to support clarity, fairness, and safe participation, so you can spin the reels, chase bonuses responsibly, and redeem prizes with confidence when you qualify.